FAQ - Toptracer Range app
This article answers frequently asked questions about the Toptracer Range app.
Can I change my profile name?
Yes. You can update your profile name from your profile settings.
- Sign in to the Toptracer app.
- Open the Profile tab.
- Do one of the following:
- Tap the Edit button next to your profile name.
- Tap the Settings icon in the upper-right corner and select Edit Profile.
- Tap your current profile name.
- Enter your new profile name.
- Confirm the change.
Your profile name will be updated immediately.
Can I reset my highlights?
No. It is currently not possible to reset or edit the highlights shown in your profile.
Your highlights include statistics such as:
- Longest shot
- Fastest ball speed
- Total shots
- Range visits
- Total time at the range
These statistics are automatically generated based on activity recorded on your account and cannot be manually changed or reset.
If you want to start over with a new set of statistics, the only option is to delete your account and create a new one.
How can I make sure my highlights are accurate?
To help ensure your highlights reflect only your own activity, always end your session and sign out when you finish playing on a Toptracer Range monitor.
Ending your session prevents other players from using your account and recording shots that could affect the statistics displayed in your profile.
I forgot my password. How do I reset it?
If you've forgotten your password, you can reset it from the Toptracer app.
For step-by-step instructions, see Reset your password.
Can I delete my account?
You can delete your account from the account settings.
For step-by-step instructions and important information about account deletion, see Delete your Toptracer account.
Can I change my birth year or gender?
Yes. You can update your birth year and gender from your profile settings.
- Sign in to the Toptracer app.
- Open the Profile tab.
- Tap the Settings icon in the upper-right corner.
- Select Edit Profile.
- Tap Player Info.
- Update your birth year and/or gender.
- Tap Save to apply your changes.
Can I delete or reset My Practice data?
No, you can’t currently delete or reset your My Practice sessions or your overall practice statistics.
If you have individual shots that you don’t want included in your averages, you can hide those shots instead.
Hidden shots:
- Are excluded from your club averages.
- Remain in the session and can be unhidden later.
If a shot was assigned to the wrong club, you can also edit it and assign it to a different club.
If someone else played using your account, those sessions can’t currently be removed. To avoid this, make sure to sign out of your account or end your session before letting someone else use the monitor or your device.
More information on how to manage you My Practice data here
Can I export my Toptracer shot data?
Unfortunately, it isn’t currently possible to export or download your shot data from the Toptracer app.
What data is available in My Practice?
Each My Practice session includes:
- A dispersion chart showing your recorded shots.
- The clubs used during the session.
- Average club statistics.
- A choice between viewing averages as Flat carry or Total distance.
For each individual shot, you can view:
- Flat carry
- Total distance
- Ball speed
- Launch angle
- Apex
- Landing angle
- Hang time
- Curve
- Offline
More information on how to manage you My Practice data here
How do I invite someone to a challenge?
After creating a challenge, you can invite other players in two ways:
- Share the invitation link.
- Ask them to scan the QR code shown in the challenge details.
Anyone with the invitation link or QR code can join the challenge. Players do not need to be your friends before joining.
To find the invitation link or QR code, open your challenge from the Competition tab.
More information on how to manage a challenge in the app here