Manage your Toptracer account for TRMS

This article explains how to manage the Toptracer account you use to sign in to Toptracer Range Management System (TRMS). You can update your name, email address, password, and sign-in methods through the Toptracer Account Console.

Your TRMS account is also a Toptracer account, meaning the same credentials can be used to sign in to other Toptracer products, including the Toptracer Range app and Toptracer Coach.

Note: Having a Toptracer account does not automatically grant access to TRMS. Your account must also be granted access to your range. For more information, see Create a profile in TRMS.

Access your account settings

To manage the account you use for TRMS:

  1. Go to login.toptracer.com.
  2. Sign in using the same credentials you use for TRMS.
  3. Open Personal info from the left menu.

From here, you can manage the personal information associated with your Toptracer account.

Change your name

Your first and last name determine the name displayed in TRMS, which you can see at the bottom of the left menu.

If you signed in using Google or Apple, your name may have been automatically populated from that account.

To update your name:

  1. Open Personal info in the Toptracer Account Console.
  2. Edit your first name or last name.
  3. Save your changes.

Note: Your name in TRMS is separate from your player profile name in the Toptracer Range app. To update your player profile name, see How to change your profile name.

Change your email address

You can change the email address associated with your Toptracer account from the Personal info page.

If you already sign in using an email address and password:

  1. Open Personal info.
  2. Edit your email address.
  3. Save your changes.

If you only sign in with Google or Apple

If you've only used Google or Apple to sign in, you must first add a password and unlink your social account before changing your email address.

  1. Go to login.toptracer.com and sign in.
  2. Open Account security from the left menu.
  3. Select Signing in.
  4. Click Add password and create a password for your account.
  5. Return to Account security and select Linked accounts.
  6. Unlink the Google or Apple account you've been using.
  7. Open Personal info and change your email address.

You can now sign in using your updated email address and password.

Note: TRMS access is associated with your email address. If you experience access issues after changing your email, contact your Range Administrator to check your TRMS permissions.

Change your password

If you already have a password associated with your Toptracer account, you can update it through the Toptracer Account Console.

  1. Go to login.toptracer.com and sign in.
  2. Open Account security from the left menu.
  3. Select Signing in.
  4. Find your password and click Update.
  5. Follow the instructions to update your password.

If you've only used Google or Apple to sign in, the Signing in page will instead offer the option to Add password.

If you've forgotten your password and cannot sign in, select Forgot password on the TRMS sign-in page and follow the instructions to reset it.

Delete your account

If you no longer want to keep your Toptracer account, you can permanently delete it through the Toptracer Account Console.

Important: Deleting your Toptracer account is irreversible. Your account and associated data, including saved player statistics and scores, will be permanently deleted. This also affects your account in other Toptracer products, including the Toptracer Range app and Toptracer Coach.

To delete your account:

  1. Go to login.toptracer.com and sign in.
  2. Open Personal info.
  3. Select the option to delete your account.
  4. Follow the instructions to confirm the deletion.

If you only need to remove your access to a range in TRMS, contact your Range Administrator instead of deleting your entire Toptracer account.

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